Useful numbers

Home:03 90 67 43 62

Anaesthesia consultations:03 67 34 35 35

Radiology:03 69 06 07 08


Emergency services:03 90 67 40 10

Hand emergencies:03 90 67 40 30

Quality and risk management system

Engaging the RHENA clinic in a quality and risk management system is done, first and foremost, to improve the quality and safety of patient care.

This commitment manifests itself as areas of work, namely:

  • the development of a quality-risk management culture
  • stronger risk management associated with healthcare
  • maintain patient satisfaction > 90%
  • continue evaluation processes and spread their implementation to all sectors of activity
  • encourage the participation of user representatives in the operation of the establishment
  • improve ethical analysis and promote well-being
  • monitor improvement actions resulting from certification.

They are defined based on:

  • contracts signed with the Regional Health Agency (ARS)
  • the strategic directions of the institution
  • the recommendations made by HAS during the certification visit
  • actions to improve the Quality Improvement and Safety of Care Plan (PAQSS)
  • projects launched by the various committees
  • the results of audits (internal and external) and new regulations / recommendations.